Frequently Asked Questions

Find answers to common questions about RankStudio

General Questions

What is RankStudio?

RankStudio is an AI search optimization platform that helps businesses get cited in AI-powered search engines like ChatGPT, Perplexity, and Google AI Overview. We create high-quality, research-backed content optimized for AI citations.

How is AI search optimization different from traditional SEO?

Traditional SEO focuses on keywords and backlinks to rank in search results. AI search optimization (GEO) focuses on creating authoritative, well-cited content that AI models trust and reference in their responses. It's about earning citations, not rankings.

Which AI platforms does RankStudio optimize for?

We optimize content for the three major AI search platforms: ChatGPT Search, Perplexity AI, and Google AI Overview. Our strategies work across all generative AI search engines.

How long does it take to see results?

Initial citations can appear within 2-4 weeks after content publication. However, building sustained visibility typically takes 2-3 months as AI models index and begin trusting your content.

Pricing & Plans

What plans do you offer?

We offer three tiers: Free (1 article/month), Launch ($200/month for 10 articles), and Scale ($1,000/month for 100 articles). All plans include research, writing, optimization, and citations.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your current billing cycle.

Do unused articles roll over to the next month?

No, article allocations reset each month and do not roll over. We recommend choosing a plan that matches your monthly content needs.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe.

Do you offer refunds?

Due to the custom nature of content creation, we don't offer refunds for completed work. We encourage starting with our Free Tier to evaluate quality before upgrading.

Content Creation

What's included in each article?

Each article includes original research, credible source citations, expert-level writing, AI search optimization, and proper formatting. Articles typically range from 1,500-3,000 words depending on topic complexity.

How do I submit a content request?

After signing up, you'll complete an onboarding questionnaire about your business, audience, and goals. Then you can submit content briefs through our platform specifying topics, target keywords, and any special requirements.

Can I request revisions?

Yes, we offer one round of revisions per article to ensure it meets your expectations. Additional revision rounds may incur extra fees.

Who writes the content?

Our content is created by experienced writers with expertise in your industry, supported by research tools and AI optimization techniques. All content is human-written, fact-checked, and plagiarism-free.

Do I own the content?

Yes, upon delivery and payment, you own full rights to the content. You can publish it anywhere, modify it, or repurpose it as needed.

AI Search & Citations

How do you track citations?

We monitor AI search engines for mentions and citations of your content. You'll receive reports showing when and where your content appears in AI responses.

Do you guarantee citations?

While we can't guarantee specific citation counts (as AI algorithms are constantly evolving), we guarantee high-quality, properly optimized content that follows best practices for AI search visibility.

What makes content citation-worthy?

Citation-worthy content is accurate, well-researched, properly cited, authoritative, and provides clear, useful information. It must be trustworthy and add value to AI responses.

How often do AI models update their indexes?

AI search engines continuously crawl and index new content. ChatGPT Search and Perplexity update in real-time, while Google AI Overview follows Google's traditional crawl schedule.

Technical & Security

Is my data secure?

Yes, we use enterprise-grade security including AES-256 encryption, SOC 2 compliance, and GDPR/CCPA adherence. We never sell your data and maintain strict confidentiality.

Where do you host content?

We deliver content directly to you for publishing on your own website. We don't host content ourselves - you maintain full control over where and how it's published.

Do you need access to my website?

No, we deliver finished content as documents (typically Google Docs or Word). You publish it on your site using your normal publishing workflow.

What if my site uses Cloudflare?

If you use Cloudflare, you'll need to ensure AI crawlers aren't blocked. We provide documentation on properly configuring Cloudflare to allow AI search engine access.

Support & Account

How do I contact support?

Email us at [email protected] or use the contact form on our website. We typically respond within 24 hours on business days.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. You'll retain access through the end of your current billing period.

Do you offer enterprise plans?

Yes, we offer custom enterprise solutions for organizations with high-volume content needs. Contact us to discuss custom pricing and features.

Is there a contract or commitment?

No, all plans are month-to-month with no long-term contracts. You can cancel anytime.

Still Have Questions?

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